Privacy policy.

Adam C. Carter, MD, PA (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our telehealth or in-person services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, and insurance details.

  • Protected Health Information (PHI): Medical history, treatment information, prescriptions, and other health-related details provided through our telehealth platform or patient forms.

  • Technical Information: IP address, browser type, and cookies for website functionality and analytics.

2. How We Use Your Information

We use the information we collect to:

  • Provide medical care and treatment

  • Verify insurance and process payments

  • Schedule appointments and communicate with you

  • Improve our website and patient experience

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We may share your information:

  • With your insurance company or pharmacy as needed for treatment and billing

  • With third-party service providers who assist with our operations (e.g., scheduling, billing)

  • When required by law or to comply with HIPAA regulations

We do not sell or share your information for marketing purposes unrelated to your care without your consent.

4. HIPAA Compliance

Adam C. Carter, MD, PA complies with all federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is stored securely and only accessible to authorized personnel.

5. Patient Rights

You have the right to:

  • Access your medical records

  • Request corrections to your information

  • Obtain a copy of this Privacy Policy

  • Request restrictions on how we use or share your information

To exercise these rights, contact us at the information below.

6. Security

We implement administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Website Analytics

Our website may use cookies to improve your experience and track site usage. You may disable cookies in your browser settings, but some features may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

Adam C. Carter, MD, PA

972.285.2900